Customer advice and trade approval


Truly expert and competent customer advice can result only from personal contact maintained over the entire lifecycle of a set of scales or a piece of machinery. Together with your specialist dealer, we guide you from product decision-making to the successful deployment of your scales. 
And you may of course request that we calibrate your scales as legally prescribed to obtain trade-approved status.

Efficiency assured


With our cost- and time-optimised repairs service for all scales and machinery, we ensure that you have the best possible chance of continuing your work even following faults and breakdowns. Which is why we offer you:
◊ the ADE Pick-Up and Return Service
◊ Scales and Machinery Loan/Replacement

Peace-of-Mind Service


Our business operations are certified to: DIN EN ISO 9001:2008, DIN EN ISO 13485:2010 and in accordance with Annex VI of EU Directive 93/42/EEC and its Amendment 2007/47/EC. We conduct safety inspections by implementing BGV A3 in accordance with VDE 0751-1:2008 and VDE 0701-0702:2008.
If required, and for only a modest surcharge, we can also supply you with a DIN/ISO record.
 

ADE Customer service


Here are the contact details of our Customer Service Team:
Phone: +49 (0)40 432 776-44
Fax: +49 (0)40 432 776-10
Email: info(at)ade-hamburg.de